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HOME > ABOUT LUXOFT > Luxoft’s Quality Management System
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Luxoft is appraised to SEI SW-CMM and SEI CMMI SW/SE level 5 by SEI authorized appraisers and certified to ISO 9001:2000 and ISO 27001:2005 by Lloyd’s Register Quality Assurance (LRQA). For our customers that means that all software and services we provide are controlled and created within the framework of a robust quality management system that complies with industry best practices and quality standards.
Luxoft’s Quality Management System (QMS) is more than a set of processes to ensure product quality and on-time delivery. It combines program management and risk management (for both the client and Luxoft), as well as a client satisfaction program. In addition, QMS facilitates the company’s collaborative style of work.
QMS is continuously enhanced through regular internal audits, project audits (each project has its own quality control plan), assessment of process parameters, and client feedback.
A crucial part of QMS is our testing procedure. All projects and products are subjected to independent testing. All actions that affect quality are documented and information concerning quality is regularly collected and analyzed. Luxoft's quality management system documentation was frequently cited by LRQA as one the best in Europe.
The following activities are performed on a regular basis as part of Luxoft’s QMS:
- Process control (project management, requirements, planning, estimation process, change management, configuration management, testing, measurement, software development.)
- Project audits (project phases completion, deliverables/work products)
- Verification of plans, standards, procedures, and requirements
- Reporting control
- Tracking of problems and customer complaints
- Tracking deviations and discrepancies to closure
- Control of Peer Reviews, Technical Reviews, Formal Inspections, and Management Reviews
Benefits of QMS to customers:
- Efficient operations, performance metrics, measurable cost savings and reduced operational risk
- Process transparency and predictability
- Common industry standards for use among departments and other companies
- Improved quality of services
- Enforcement of regulatory compliance
- Commitment to process enhancement
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"We offer quality, dedication, and most of all, stability, which is difficult to find in India"
Dmitry A. Loschinin,
CEO & President Luxoft
Business Week
21 January, 2006 |
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