Hotwire, Inc. is a world leading provider of online travel deals. Hotwire leveraged relationships with over 10,000 suppliers to launch an innovative new website, www.travel-ticker.com – creating an opportunity for rapid, expansive growth. In order to build the new website, a complex back-end system for salespeople and suppliers had to be created, along with a brand-new Content Management System (CMS). With insufficient internal resources, Hotwire decided to outsource the project.

• Luxoft was selected, based on a successful pilot project, involving two engineers over two years.
• Luxoft’s commitment and dedication helped establish mutual trust.
• Luxoft’s excellent track record and financial stability further reinforced Hotwire’s choice.

The Solution:

Development of a state-of-the-art back-end system featuring front end, internal portal for salespeople and suppliers, and new CMS for entire website.

• Business requirements analysis and user needs elicitation
• Design and document front-end projects of various scope
• Creation and maintenance of the presentation layer of client’s site
• Creation of the client's automated newsletters
• Integration with the client’s web statistics and analysis tool
• QA and test automation

• Accelerated service launch for Hotwire customers
• Enhanced CMS’s future-proof design allowed flexible upgrades and customizations
• Streamlined internal processes and improved service and on-demand information for sales people and suppliers
• Internal Portal implementation yielded ROI of almost 400%, compared to in-house customization of legacy CMS