Hotwire, Inc. is a world leading provider of online travel deals. Hotwire leveraged relationships with over 10,000 suppliers to launch an innovative new website, www.travel-ticker.com – creating an opportunity for rapid, expansive growth. In order to build the new website, a complex back-end system for salespeople and suppliers had to be created, along with a brand-new Content Management System (CMS). With insufficient internal resources, Hotwire decided to outsource the project.

• Luxoft was selected, based on a successful pilot project, involving two engineers over two years.
• Luxoft’s commitment and dedication helped establish mutual trust.
• Luxoft’s excellent track record and financial stability further reinforced Hotwire’s choice.

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Client is a world leading travel agency, offering the best rates on airline tickets, hotel reservations, car rentals and more. In order to meet expectations of the travel price-hunters, the client’s system has the following components:

• Functional web interface to search, book and advertise trips, based on a particular trip requirement;
• Back-end systems to manage deals and other business-related data;
• Interface for the suppliers’ to fill in their offers.

Rapid growth and market expansion strained the company’s in-house IT resources, while the need for technology upgrades and new architecture solutions continued increasing. Outsourcing the professional services became an obvious solution, allowing the core staff to stay focused on critical projects. The outsourcer had to meet tough professional skills criteria and to have a proven track record.

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Starting as www.Amargo.ru, the company set its sights high, planning to attract hundreds of thousands of people all over the world via www.Amargo.com -- its global website, but company CIO Andrey Antipov knew they had to be sure this volume would not negatively impact on the system’s delivery and consistency, thereby detracting from overall customer satisfaction, loyalty, and “word-of-mouth” referrals.

“We decided to carry out load testing aimed at identifying possible bottlenecks that could occur during peak times, with thousands of users searching simultaneously,” Antipov says.

Since the website had already launched, the necessary load testing was performed in parallel with its current day-to-day operations.

During the three-month collaboration, Luxoft specialists successfully identied and helped fix a number of errors in Amargo’s systems’ architecture. Ultimately, Amargo launched ve releases of the system, with each new version successfully passing a range of painstaking tests prior to release.

As a result, the system was fine-tuned to support the load of 500,000 unique users.
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One entrepreneur’s vision leads to world’s first portal for quick computer aided design of T-slotted aluminum frames.

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Outsourced Resources Assist With Crucial Software Application Upgrades, Enabling OB10 to Offer Expanded Product Features to More Clients Worldwide.

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Client’s product is a unique eCommerce platform optimized for rapid roll-out of the derived ecommerce solutions. The platform’s main features are:

• Open Source
• Easy integration with 3rd parties components
• Web Services-based
• Flexible architecture

A new release date for the client’s software was approaching, while a number of serious challenges had surfaced, including certain issues with the existing architecture that affected performance and scalability. JavaScript-based eCommerce management software application encountered serious maintenance and new feature development issues, which degraded the overall performance. In order to address these challenges, the client decided to redesign the architecture in their upcoming release. The web interface of eCommerce management application would be redesigned, using the Eclipse Rich Client Platform, and Open JPA for persistence of objects to database would be used.

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The company needed to introduce to the single application instance servicing over 15 online stores in Europe. The system was required to handle all internet user transactions for ordering multiple types of the Client’s products (computers etc.) Following market areas were supposed to be covered by the solution:

• Global Online (Home & Small Business)
• Premier Customers Stream (Corporate clients)
• Public Sector
• The company contacted Luxoft seeking to tackle this challenge by creating a portal to handle all online transactions in Europe.

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