Services Overview

LuxNOC Services

NOC Services

• Network surveillance & SLA Monitoring
• Traffic monitoring & optimization
• Network performance management & optimization
• Level 1 and/or Level2 Network Support
• Warm hand-off with Level2 teams based on agreed TL9000 metrics
• Very good interfacing with 3rd party vendor based on an extensive Level 3 expertise in Luxoft

OSS/BSS Services:

• Maintenance/support for services in the telecom business environment
• Customer Relationship Management platforms (i.e. 24x7 Web-based customer self-service platforms)
• Revenue/Billing Management platforms
• Data center monitoring / reporting tools
• Customized applications to enhance the functionality of the client current Network Management tools ( for IBM NetView, Netcool, etc)
• Add new functionalities to the proprietary customer applications
• Applications & Servers monitoring

Network Management Solutions:

• Maintenance & Development for standard/customized Network Management tools, incl.:
• Network Management Applications for configuring, monitoring and securing multiple families of wired and wireless network equipment
• QoS and Policy Management to manage traffic bandwidth and Quality of Service (QoS), prioritize traffic streams, and set network access policies
• Voice Quality Management to manage VoIp traffic flows and all the related problems echo, noise or distortion

Integration Services:

• Network design
• Network engineering
• Service integration
• Verification & test acceptance

LuxNOC Configuration