Related Documents: CRM

Financial services organizations around the world today are faced with intense competitive, regulatory and compliance pressures, as well as increasing demand for customized and sophisticated services and products to sustain competitive advantage. Companies are constantly looking for partnerships, products and services that will bring them better performance, faster innovation, and increased customer satisfaction. Luxoft, an emerging global leader in application outsourcing services , is engaged...

... unified, and then converted to a valuable information source that can be used for customer service, both automatically and by individual operators. Various systems are currently deployed in utilities throughout the world: Customer Information Systems, CRM, and analytical software, but these have been designed to work with traditional amounts of data. In today’s new age, the performance of these systems with increased volumes of data is not meeting expectations, and decisions are not made in time to...

... ranking of the EMEA region’s fastest-growing technology companies. In addition, Luxoft is the highest placed Russian software company in the list. Read more Applied Innovation Awards`07 Deutsche Bank Receives Innovation Award For Breakthrough CRM System Built With Luxoft. Read more Luxoft is the sole recipient of the 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award Luxoft has established itself as a premium service provider of high end complex outsourcing...

... strict reliability, availability and performance requirements. Most modern E-Commerce platforms are designed to store data in Oracle DBMS. Oracle E-Business Suite is a collection of enterprise resource planning (ERP), customer relationship management (CRM), and supply-chain management (SCM) computer applications developed by Oracle. Oracle E-Business Suite is often used as a back-end for an E-Commerce solution, that supports order management, logistics, warehouse management, financials, and other...

... delivery of the company’s flagship products related to version upgrades, implementation ROI, outsourcing, AFS, and global supply chain solutions. Joseph has broad consulting qualifications in the areas of large scale IT systems development, ERP, CRM and organization transformation, with noted accomplishments in business development and operations management. He also possesses extensive Sarbanes Oxley (SOX), Good Manufacturing Practices (GMP), Governance Regulatory and Compliance (GRC) and FDA...

... transformation. However, there are some cases, though few in number, of outsourcing partnerships taking things further. Luxoft , the top Russian ITO provider, provides one key example in its work with Deutsche Bank. The companies managed to develop a CRM system (Client First) they valued so highly that they subsequently planned to take it to market for other banks and share in the revenues. While this type of occurrence is rare, it does demonstrate the innovation that close outsourcing partnerships...

... and insider trading as well as the timely trade reporting. The solution developed by Luxoft included screens and logic for alert management, reporting and full audit tracking. Off-the-shelf Credit Scoring & Approval System Hide Luxoft developed a new CRM platform and Client Relationship and Deal Management suite of applications for a top tier investment bank. Client Relationship Management Application built entirely by Luxoft is used for all client, contact, deal and call report management within...

... Leasing Accounting and management of leasing operations. Factoring Factoring modules of ABS Debit and Credit cards Debit card management systems Debit and Credit cards payment processing systems Applications for automation of salary payments. CRM CRM systems for retail and corporate banking Full support for document approval and document generation and retrieval Business intelligence. Back office Banking Document Management systems Help Desk applications, authorization and authentication...

... Luxoft’s E-commerce Practice team has a very good grasp of the major packaged enterprise applications, including native APIs and integration tools, and has successfully utilized the Enterprise Service Bus architecture on a large number of projects. CRM Microsoft CRM, SalesForce. ERP Oracle 11i, Microsoft Dynamics, SAP R/3. ESB Mule, Tibco, Sonic, JBoss ESB, WebSphere ESB. Transaction Processing As the number of online transactions and complicity of back-office systems grew a new class of...

... Luxoft also offers proven expertise in integration work. Functional areas and services provided by Luxoft: Custom online stores OTS-based online stores (ATG, Microsoft, Elastic Path) Online auctions Marketing Campaign / Partner Management Custom CRM development / OTS CRM integration Data Warehouses Integration with SCM Order Management Performance Engineering Developing On-line Ordering Catalog Financial services The role of e-commerce and online transactions has expanded dramatically for...

... providers of B2B and B2C platforms that serve as powerful customizable frameworks and significantly speed up development cycles. For large scale projects, our services also cover integration of web front end with various back office applications, such as CRM and ERP systems; integration with other external systems, such as booking engines and payment systems; development of Business Intelligence and Data Mining components; and Performance Engineering. Read more about our technology focus and Experience...

... Logic Portal, IBM WebSphere Portal, JBoss Portal, LifeRay, Microsoft Sharepoint Platforms IBM CICS, JBoss Messaging, Microsoft MQ, IBM MQ Data Warehousing and Business Intelligence Microsoft Performance Point Server, Oracle BI, Business Objects XI CRM Microsoft CRM, SalesForce ERP Oracle 11i, Microsoft Dynamics, SAP R/3 ESB Mule, Tibco, Sonic, JBoss ESB, WebSphere ESB DBMS MS SQL Server, Oracle, DB2 E-Commerce Platforms ATG, Elastic Path, MS Commerce Server Luxoft’s Agile Excellence...

... significantly reduce testing and system improvement costs by analyzing potential threats from low-quality product releases. Industry specific testing Luxoft Embedded systems testing Telecom systems testing Testing of banking systems Testing of ERP, MRP, SCM, CRM and other business automation systems Testing of Government systems Etc. Technology specific testing Testing of SOA –based system Testing of real-time systems Testing of client-server applications Non-GUI systems testing Experts systems, text...

... the company’s European and American operations. Deutsche Bank The Deutsche Bank Luxoft Development Center develops and maintains the bank's key business process solutions. Luxoft specialists provide and increase their expertise in document management, CRM, and cross platform applications. Elastic Path Elastic Path works with Luxoft's nearshore and offshore teams to develop its Ecommerce Software Platform using Distributed Agile process. Company also leverages Luxoft's comprehensive and flexible suite...

... Engineering Excellence Luxoft’s engineering excellence continues to earn industry honors. Late last fall, Deutsche Bank, one of Luxoft’s leading financial industry clients, was awarded an Applied Innovation Award for the ground-breaking CRM project it developed with Luxoft. The industry award is the first global award to recognize best practices in co-innovation and strategic sourcing and was sponsored by the International Association of Outsourcing professionals (IAOP), Wipro, the IT...

... Luxoft is the recipient of the 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award; its long-term client Deutsche Bank recently won an Applied Innovation Award from the IAOP, Wipro, the ITAA and Forbes for a CRM system jointly developed with Luxoft. Additional information on Luxoft’s CMMI v1.2 Maturity Level 5 appraisal is available at http://sas.sei.cmu.edu/pars/pars_detail.aspx?a=10070 * CMM, CMMI, Carnegie Mellon, and Capability Maturity Model...

... Luxoft is the recipient of the 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award; its long-term client Deutsche Bank recently won an Applied Innovation Award from the IAOP, Wipro, the ITAA and Forbes for a CRM system jointly developed with Luxoft. Additional information on Luxoft’s CMMI v1.2 Maturity Level 5 appraisal is available at http://sas.sei.cmu.edu/pars/pars_detail.aspx?a=10070

... Luxoft is the recipient of the 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award; its long-term client Deutsche Bank recently won an Applied Innovation Award from the IAOP, Wipro, the ITAA and Forbes for a CRM system jointly developed with Luxoft.

... Luxoft is the recipient of the 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award; its long-term client Deutsche Bank recently won an Applied Innovation Award from the IAOP, Wipro, the ITAA and Forbes for a CRM system jointly developed with Luxoft.

... large Indian players "when there are a lot of parameters around the criticality--such as mission-critical applications, and real-time transactional systems." Deutsche Bank, for instance, chose Luxoft over large Indian players for its global CRM application. "Some companies feel they will have more leverage, more control, and more escalation power with a mid-size provider," Karas says. "Deutsche Bank communicates directly with our senior executives, and that level of relationship...