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Oracle Gold Partner

Luxoft Oracle e-Business Suite Implementation Practice


Luxoft: Your Trusted Partner for Oracle ERP Implementation, Integration, and Support

To be competitive in the present day market, it is important for an organization to reduce everyday costs while focusing on the strategic decisions. This is the reason why many companies choose to improve their processes by implementing Oracle e-Business Suite solutions as well as outsourcing their auxiliary business processes to an external company.

Being in the industry of Oracle E-Business Suite implementation for more than 8 years, Luxoft has proven capability to deliver complex projects in the conditions of strict timelines and high volumes of processed data. Trusting your Oracle E-Business Suite Implementation, Customization, Upgrade or Support to Luxoft, your organization can be confident in the quality of delivered Services. We dedicate our strong team of professionals to carefully designing, building, testing, deploying and maintaining your system while adopting Oracle AIM methodology adjusted to your organization specifics. Additionally our Center of Excellence offers extensive expertise in system and process optimization, performance tuning and Oracle best practices.

Our finely tuned team is made up of more than 100 specialists covering such areas as Order-To-Cash and Procure-To-Pay. We have successfully delivered more than 10 projects with customers representing diverse industries, such as Manufacturing, Air Transportation and Advertising.


Our areas of expertise

«From a customer service perspective, Oracle E-Business Suite CRM offers very strong... »
The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010
«Of all the vendors evaluated, Oracle EBS earns the highest marks for overall...»
The Forrester Wave™: Order Management Hubs, Q3 2010
«Oracle EBS CRM is built on an open-standards-based architecture that streamlines...»
The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010

«From a customer service perspective, Oracle E-Business Suite CRM offers very strong support for: call center infrastructure; core field service capabilities; mobile capabilities for field service; depot repair; internationalization; scalability; reliability and availability; and security. It provides strong support for: agent collaboration tools; knowledge base; self-service tools; self-service to live-service transitions; email response management; workflow capabilities; customer service analytics; scheduling; spare parts management; architecture and platform; business process and workflow tools; integration capabilities; development and customization capabilities; usability; UI; help capabilities; and offline support. And it provides sound support for: phone agents; customer forums; selected industry-specific processes; openness; Web 2.0-enabling technologies; and mobile devices. It has the ability to scale for global deployments»

The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010, Forrester Research, Inc., July 19, 2010

«Of all the vendors evaluated, Oracle EBS earns the highest marks for overall product vision. Product strategy and future enhancements include the near-term delivery of distributed order orchestration, which provides a key component that's missing from the current lineup»

The Forrester Wave™: Order Management Hubs, Q3 2010, Forrester Research, Inc., August 19, 2010

«Oracle EBS CRM is built on an open-standards-based architecture that streamlines business processes, improves data quality, and allows all business units to draw from the same source of data. As such, the EBS CRM solution provides strong capabilities across all major CRM functionalities. It offers very strong capabilities to support sales and field service, and it has the ability to scale for global deployments. eCommerce capability is also strong, as is partner channel management and customer data management. Cost and lengthy implementation cycles can be drawbacks»

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010, Forrester Research, Inc., June 16, 2010 | Updated: June 25, 2010

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