One day, I was hired as a Scrum Master to lead a cross-functional Scrum Team. We had to deliver the ready-to-deploy increment every two weeks, which was a huge challenge for everyone in the team as no one had experience with Scrum before.
I felt that I was leading an elite Special Forces unit that was able to accomplish almost any order. In such a team, there was no need to tell people how to do things. On the other hand there was a huge need to guide them through the social challenges and conflicts in communication, given their lack of motivation to interact.
I started to search for information, models and advice about how to lead self-organized and cross-functional teams and found many outstanding how-to books, which I am still using when I have to deal with natural instability in Scrum Teams. Since that time, I promote the model of the Development Team you may find in the Scrum Guide, as it is obvious for me that a Special Forces unit is created to be far more effective than a traditional army unit. On the webinar, I am going to share some techniques and models that should help you grow the productivity and performance of your Scrum Team.