Design thinking, a collaborative, human-focused approach to problem-solving, is no longer just for the creative industries.
It has become an important management trend across many industries and has been embraced by many organizations.
Its results are hard to ignore. Indeed, design-driven companies regularly outperform the S&P 500 by 211% , and 84% of organizations that work to improve customer experience report an increase in revenue.
To date, the financial services industry has not led in adopting a design thinking approach. However, leaders have started to recognize that important challenges, such as fostering a culture of innovation, can be best addressed by using design thinking through the methodology’s exploratory approach, human focus, and bias towards action.
Join us at in our London office on Thursday 26th September to learn how to apply design thinking to Financial Services.
We will discuss the following: