Digital Automation with Pega
Automate. Accelerate. Optimize.
Find out how Pega can power your business to perform, engage and excel.
Now, more than ever, enterprises need to streamline their processes, merge their siloed systems and enhance sales and customer service, to engage and retain the digital customer.
As a Pega Gold Partner, we design and implement digital automation solutions to help you achieve business transformation using the power of Pega's world-class business process management (BPM), customer relationship management (CRM), decisioning, machine learning (ML) and robotic process automation (RPA) capabilities. Pega's adaptive cloud-architected software – built on the unified Pega platform – empowers users to rapidly deploy and extend applications to meet strategic business goals.
Continuous Integration and Delivery
Programs that convert images of typed, handwritten or printed text into machine encoded text.
Automated paperwork processing and data entry.
Programs that automate mundane and deterministic processes, e.g., by interacting with application UI. Can be attended or unattended.
Automation of routine processes such as data entry, data enrichment, email processing, order and claims processing, etc.
Integration of digital systems to automate processes across multiple systems, e.g., using Mulesoft to connect Pega BPM with an AS400-based insurance system.
End-to-end process automation. Removal of data silos while retaining existing data. Ability to use established/legacy applications in new digital environment. Uninterrupted operations during/after upgrades.
Straight-through processing (STP) or iBPM that uses rules to integrate and automate more complex processes.
Automation of regulated sales processes, onboarding, case management.
A system that uses ML and NLP to converse with users and automate tasks in dialogue form.
Automated customer service using an intelligent dialogue framework that integrates data from multiple service systems. Guided knowledge base for staff and users.
ML-Based decisioning systems to help human operators perform real-time, information-heavy tasks.
“Next best step” for lending decisions, KYC screening, cross-sell/upsell offers and retention strategies. Supplement staff expertise to make decisions that improve overall business results.
Get in touch with our blockchain experts.
Check out digital automation success cases delivered by Luxoft's Pega practice.